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Technical
Writing begins with understanding the client’s message
and developing a strategy to deliver it. It then includes
document design and publishing, use of interactive media
tools, and the writing and editing of anything from a full
scale external marketing campaign to internal newsletters
and documentation.
Examples
of technical writing successes include:
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Designing and writing supervisory and managerial procedure manuals for a Windows-based tax return imaging system
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Writing online help for a financial tracking and planning website
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Generating new product announcements and supporting technical sales literature for a biomedical equipment firm
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Managing, writing and producing a 1000 page scientific products catalog including over 2000 images
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Developing ISO 9000 documentation for a high-tech equipment manufacturer
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Designing and writing online Help for a medical care provider managing medical facilities across the country
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Writing and editing a banking policies and procedures manual including quick reference information and form completion instructions
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Designing, writing and producing marketing literature for a lubrication equipment OEM
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Researching and writing a computer room operator’s manual for a large-scale client-server imaging system
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Writing tutorial and reference manuals for a mainframe-based financial system for a New York State social service agency
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Writing, designing and producing a newsletter for a state agency's energy management program
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Preparation of Windows-based online help for a laboratory information management system and an email application
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Writing, designing and producing an award-winning four-color marketing package to introduce an innovative pre-cast concrete bridge system
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Creation of the administrators guide and web Help for a dot.com's community building web site