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By
Glenn Morris, 7/1/99
We all know Yahoo.com. This Internet site acts as a
common portal to a wide variety of web information. Your company can
have its own Yahoo by developing a “corporate portal.” Your people
can save time, speed development, and shorten sales cycles by having a
single point of access to valuable information.
There is common consensus that we have evolved into
a knowledge economy where managing intellectual assets is as important
as physical and capital holdings. Desktop computers allow us to generate
a huge amount of information in diverse formats and locations.
These files contain corporate and depart-mental
knowledge – knowledge that can improve customer service, allow
employees to learn an application, or encourage consumers to purchase a
product.
A corporate portal can take the form of an
intranet/extranet or an online reference system accessed over a network.
This central repository acts as a single window for reaching information
created in varied formats and stored in different locations.
A simple knowledge repository might contain:
• policies and procedures
• benefits information
• up-to-date information on company initiatives
• marketing material
• frequently asked questions
• meeting schedules
• daily industry updates
Documentation Strategies can help your organization
analyze solutions for a corporate portal, organize your existing
information and manage the growth of your knowledge base.
Call us today to start your company’s Yahoo.
Documentation Strategies, Inc. can’t promise your stock will go
through the roof, but we can help you create and manage the vital
information that keeps you efficient and competitive.
Morris is a knowledge management consultant.
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