About Us

Our
Background

Docstrats is a leading provider of information, technology and training services, providing clients with a variety of IT-related services ranging from IT transformation, technical documentation, application development, system integration, custom training and quality assurance. As client demands have grown and evolved over our three-decade history, we have built on our initial strengths in technical writing, custom training and IT consulting to develop a more comprehensive service offering.

Since our founding in 1981, Docstrats has continually served clients throughout the U.S. from our headquarters in Albany/Rensselaer, New York. Our deepest focus lies within clients, content and audience to create solutions catered perfectly to fit each organizations needs, from road-map development through to successful deployment of all facets of technology products and services.

  • A Woman-Owned Business Enterprise (WBE) certified by New York, New York City, the Port Authority of NY-NJ and WBENC.
  • 500 | 5000, an exclusive ranking of the nation’s fastest-growing private companies.

Meet the team

Tami Cole

Tami Cole

President / CEO

As president and CEO of Docstrats, Tami’s background includes nearly twenty years in designing and implementing business applications, working for two of the Capital Region’s well-known consulting companies; CGI (previously Deloitte Consulting/DRT Systems), on her own as an independent consultant and, most recently, with PwC for the past 12 years. She has worked in every facet of business application development, from analyzing and documenting the business’ needs to coding and testing applications as well as writing user guides and training employees on using applications effectively. Her extensive portfolio includes designing healthcare coding and compliance software used in more than 300 hospitals nationwide and working on projects with clients and development teams from all over the world.

Carol Rhatigan

Carol Rhatigan

Chief Financial Officer & Chief Operating Officer

Carol brings almost two decades of experience working in the IT industry working for CGI, most recently as their Controller for the Northeast Region. As a Docstrats key executive, Carol develops, leads and supports both the financial and operational growth of our company. She successfully drives the Docstrats team to provide excellence and high client satisfaction. In her free time, Carol stays very busy by spending time with her children. She can often be found supporting them at all of their numerous activities, including lacrosse, basketball, field hockey and dance.

James Cole

James Cole

Chief Business Development Officer

James has over 30-years of experience in the IT Consulting Services industry with Deloitte Consulting/DRT Systems, CGI, Oracle and Microsoft. James’ passions are customer service excellence and developing solid partnerships with the vendor community. As Chief Business Development Officer, James responsibilities will include developing, implementing and driving company-wide business and partner development activities in accordance with corporate growth and values.