Envision. Enable. Empower.
docstrats is a leading provider of information, technology and training services, providing clients with a variety of IT related services ranging from IT transformation, technical documentation, application development, system integration, custom training and quality assurance. As client demands have grown and evolved over our three-decade history, we have built on our initial strengths in technical writing, custom training and IT consulting to develop a more comprehensive service offering.
By aiming our focus towards clients, content and audience, docstrats creates solutions successful deployment of all facets of technology products and services.
Our industry leading information solutions help organizations leverage knowledge and information to communicate effectively, enhance employee performance, improve knowledge transfer, and manage and deliver customized documentation that best suits their needs. We apply best practices and decades of experience to create and deliver technical documentation, standardized procedures, knowledge repositories, online help systems, templates, easy-to-use guides, project lifecycle documentation and reference materials.
Also a leader in the field of technology services, we help clients align technology with their ever-expanding business objectives to ensure projects have immediate ROI and customer acceptance. Strategic partnerships with leading technology companies enable us to support projects that require expertise ranging from technology roadmap design, project management business process re-engineering to application development, testing and system integration.
Our training practice has successfully designed and delivered technical and soft skills training for a variety of industries. We follow industry standard methodology to develop, deliver and continuously improve our training regimen. Our complete training services include needs assessment; program strategy and design; and curriculum development, implementation and assessment in an e-learning, instructor-led or blended learning environment.
We offer customized training programs from train-the-trainer to end user training throughout the lifecycle of a newly developed or updated system, process or procedure.
Strategic Partners Deloitte Consulting
McKinsey and Company
Regional/National Plug Power
MVP Health Care
NYS Industries for the Disabled
Government clients Office of the State Comptroller
Office of General Services
Division of Budget
Division of Criminal Justice Services
Department of Environmental Conservation
Department of Health
NYS Governor’s Office of Employee Relations
Department of Labor
Office of Children & Family Services
Research Foundation of SUNY
Office of Temporary and Disability Assistance
NYS Energy Research and Development Authority
University at Albany