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Welcome to Documentation Strategies

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Documentation Strategies, Inc. is a leading provider of information, technology and training services, providing clients with a variety of IT related services ranging from IT transformation, technical documentation, application development, system integration, custom training and quality assurance. As client demands have grown and evolved over our three-decade history, we have built on our initial strengths in technical writing, custom training and IT consulting to develop a more comprehensive service offering.

We focus on clients, content and audience to create solutions that suit each organization’s needs — from roadmap development through successful deployment of all facets of technology products and services.

Our information solutions help organizations leverage knowledge and information to communicate effectively, enhance employee performance, improve knowledge transfer, and manage and deliver customized documentation that best suits their needs. We apply best practices and decades of experience to create and deliver technical documentation, standardized procedures, knowledge repositories, online help systems, templates, easy-to-use guides, project lifecycle documentation and reference materials.

Our technology services help align technology with business objectives so projects have immediate ROI and customer acceptance. Strategic partnerships with leading technology companies enable us to support projects that require expertise ranging from technology roadmap design, project management, business process re-engineering to application development, testing and system integration.

Our training practice has successfully designed and delivered technical and soft skills training for a variety of industries. We follow industry standard methodology to develop, deliver and continuously improve our training regimen. Our complete training services include needs assessment; program strategy and design; and curriculum development, implementation and assessment in an e-learning, instructor-led or blended learning environment. We offer customized training programs from train-the-trainer to end user training throughout the lifecycle of a newly developed or updated system, process or procedure.