Envision. Enable. Empower.

docstrats is a leading provider of information, technology and training services, providing clients with a variety of IT related services ranging from IT transformation, technical documentation, application development, system integration, custom training and quality assurance. As client demands have grown and evolved over our three-decade history, we have built on our initial strengths in technical writing, custom training and IT consulting to develop a more comprehensive service offering.

By aiming our focus towards clients, content and audience, docstrats creates solutions successful deployment of all facets of technology products and services.

Information

Our industry leading information solutions help organizations leverage knowledge and information to communicate effectively, enhance employee performance, improve knowledge transfer, and manage and deliver customized documentation that best suits their needs. We apply best practices and decades of experience to create and deliver technical documentation, standardized procedures, knowledge repositories, online help systems, templates, easy-to-use guides, project lifecycle documentation and reference materials.

Technology

Also a leader in the field of technology services, we help clients align technology with their ever-expanding business objectives to ensure projects have immediate ROI and customer acceptance. Strategic partnerships with leading technology companies enable us to support projects that require expertise ranging from technology roadmap design, project management business process re-engineering to application development, testing and system integration.

Training

Our training practice has successfully designed and delivered technical and soft skills training for a variety of industries. We follow industry standard methodology to develop, deliver and continuously improve our training regimen. Our complete training services include needs assessment; program strategy and design; and curriculum development, implementation and assessment in an e-learning, instructor-led or blended learning environment.

We offer customized training programs from train-the-trainer to end user training throughout the lifecycle of a newly developed or updated system, process or procedure.

Our Clients

Strategic Partners Deloitte Consulting

CGI

IBM

First Data

PricewaterhouseCoopers

Accela

McKinsey and Company

HP

Regional/National Plug Power

Pitney Bowes/MapInfo

Key Bank

MVP Health Care

Byram Healthcare

Regeneron Pharmaceuticals

Cengage/NetLearning

NYS Industries for the Disabled

Government clients Office of the State Comptroller

Office of General Services

Division of Budget

Division of Criminal Justice Services

Department of Environmental Conservation

Department of Health

NYS Governor’s Office of Employee Relations

Department of Labor

Office of Children & Family Services

Research Foundation of SUNY

Office of Temporary and Disability Assistance

NYS Energy Research and Development Authority

University at Albany

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